Bot Terms of Service
Vertex Studios ticket bot. Last updated 5 November 2026. Using the website is covered by the Vertex Studios Terms of Service.
The Bot
Any server can add the ticket bot. Each server's staff decide how tickets are used there. Tickets are for genuine support requests, reports and appeals, and misusing them can lead to a server removing your access.
Transcripts
Ticket conversations are saved. Transcripts can only be opened by the server's staff after signing in with Discord. Do not share passwords or payment details in a ticket.
Staff Panel
Each server's panel is for that server's staff. Ticket information seen there must not be shared outside the staff team. The bot may be removed from servers that use it to break Discord's Terms of Service.
Changes
These terms may change. The date above shows the latest version.